1. Electronic delivery
Access is delivered electronically after the Dealership account is created and the applicable trial or subscription is activated. Authorised users access the service through the Showroom 360 application and related web services.
2. No physical shipment
We do not sell or dispatch physical goods. Courier partners, tracking numbers, freight fees, physical shipping addresses, and delivery windows do not apply.
3. Activation timing
Paid access is normally activated after we confirm payment through the accepted payment method stated in the Order, which may include Razorpay, cheque, bank transfer, or another expressly accepted method. Bank, payment-network, verification, cheque-clearance, or reconciliation delays may postpone activation while we confirm the transaction.
4. Activation support
If payment has completed but access is not activated, email support@showroom360.in with the Dealership name, registered billing email, and payment reference. Do not send complete card details, bank credentials, UPI PINs, passwords, or OTPs.